The Company, based on the approved by the OTE Board of Directors, Whistleblowing Policy, receives and manages complaints regarding serious infringement of the policies and procedures of the Company or/and its subsidiaries and the applicable laws (e.g. corruption, abuses, theft, money laundering, financial statements matters, OTE Group Policies and Procedures, discriminations, employee relations and any misconduct which could harm the company’s reputation, or any attempts to conceal the above).
Under this Policy, employees or/and third persons may nominally or namelessly report to the OTE Group Compliance Office complaints regarding violations of policies / procedures of the company or applicable laws.
In case of an eponymous complaint, we assure the whistleblower that there will be no negative (punitive) actions of any kind by OTE.
Moreover, we assure you that we manage all complaints confidentially. Before submitting a complaint (tip-off), please consider the consequences that the information provided by you may have for the persons involved.
The protection of the anonymity of the whistleblower is an important principle of the Whistleblowing Policy, unless the complaint is malicious or the disclosure of the complainant’s identity is imposed by law.
If your complaint refers to specific individuals, these are entitled, in the context of exercising the rights to information, access and objection of Articles 11-13 of Law 2472/1997, to be informed about the complaint and all relevant evidence. We note that if your complaint refers to individuals it should not contain elements which are sensitive personal data (i.e. data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health, social welfare and sexual life, criminal prosecutions or convictions). Communication channels:
Please do not use these channels for complaints about products or services of the Company. These complaints should only be directed to OTE Customer Service.
You may make a report via the Electronic Whistleblowing Form, mail, email, telephone or fax:
