OTE announces that from Sunday, May 23rd, the telephone number “134”, OTE’ s Customer Call Center, changes to 13888.

The “13888” call center operates Monday to Friday, 08:00 – 22:00 and Saturday 09:00 - 15:00 and can be reached from any fixed or mobile phone line from all around Greece.

The “13888” Customer Service Center is an autonomous, integrated sales channel for fixed and mobile telephony products and services.

Staffed with experienced, specialized personnel, “13888” provides advice, useful information and accepts telephone orders quickly and efficiently.

With a phone call to “13888”, customers can purchase fixed and mobile telephony products and services. The purchase can be completed with a free-of-charge delivery of the products at the address of their choice. No credit card is required, as OTE customers’ telephone bill is charged for the purchase.

Indicatively, with a phone call to 13888, customers can get, with a simple phone call:

     -    Conn-x – internet, talk time, television

-          Fixed telephony programs for residential customers

-          Mobile telephony offers by COSMOTE

With an average response time of 19 seconds, an ISO 9001:2000 certification and a 95% percentage of customer satisfaction, the “13888” call center is an easy and direct channel for communicating with OTE.