OTE focuses on optimising the operation of its infrastructure, as well as offering quality services, which constitute basic tools used by its customers as part of their activities and in their daily life. Quality, transparency, responsibility and social awareness rank at the top of OTE’s marketplace priorities on a daily basis.
OTE’s Marketplace priorities entail:
The continuous improvement of customer satisfaction levels, by providing premium quality services and customer support
The installation of active equipment (modem routers, Dslam, etc), both in outlying Regions as well as in Attica, in order to achieve higher connection speeds
The development of a Next Generation Access (NGA) Network, with the aim of migrating to the new broadband networks faster and in a technically superior manner
The continuous improvement of operational performance, the competitive efficiency of sales networks and customer service operations
Proactively safeguarding and further increasing its market share through the planning, implementation and commercial promotion of innovative and safe/reliable products, services and integrated solutions that combine network and information technologies.
