Historically, traditional fixed line telecommunications services comprise the core of the business on which OTE's strong brand name has been built. As the leading supplier of fixed telephony in Greece, OTE provides a large number of products and services to Greek and foreign businesses, consumers and other organizations.
OTE offers the following products:
| OTE all in 1 | Combines fixed telephony, unlimited internet and mobile telephony with selected programs of Cosmote |
| ΟΤΕ talk plans | For unlimited local and long-distance calls, through ote network
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| OTE unlimited all day long | Offers unlimited local and long distance calls to all fixed nertworks all over Greece and 60 minutes free calls to all national mobile networks. |
| OTE mobile service | Offers customer calls from fixed to mobile numbers. Includes the plans:
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| Smart Fixed Telephone plan | Offering (as part of its digital service offering and presented under the motto “Do Not Miss Calls”) caller identification, call-waiting, call-diversion, call completion on busy lines and an enhanced package of voice-mail services |
| Fixed-line 180 | Offers at a flat rate the basic monthly fee of a PSTN/ISDN BRA Line rental plus 180 minutes of local or long-distance calls to all fixed-line networks.Long distance calls not included in the package are charged as local calls. |
| Fixed line & mobile 300 | Offers at a flat rate the basic monthly fee of a PSTN/ISDN BRA Line rental plus 250 minutes of local or long-distance calls to all fixed-line networks, 50 minutes to calls to all mobile networks. Long distance calls not included in the package are charged as local calls. |
| DP8 | Offers at a flat rate the basic monthly fee of a PSTN/ISDN BRA Line rental, plus Conn-x at a speed of 8 Mbps and unlimited local and long distance calls to all fixed networks. |
| Pre-paid phone cards | A range of pre-paid cards
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| Pre-paid Internet and Telephony cards
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| The 65+ program | For pension-holders over the age of 65, offering them free local and long-distance calls at no extra cost. |
| Student Pack program | Addresses University and College students offering them €4 of free time for Internet access and long-distance calls |
| Directory enquiries 11888 | Accessible from fixed and mobile phones |
| Katexochin plan & Katexochin and weekends | For residential customers who own a country home. Offers a telephone connection, which is in operation for a total period of six months (four months during the summer, one month at Christmas and one month at Easter) and possibly all the week ends. |
| ΟΤΕ SMS | Short text messaging service, was also launched in 2007, offering customers the opportunity to send and receive SMS from/to an OTE fixed-line number and a mobile phone alike |
| Portals |
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| Business Call & Business Call Premium | Offers big discounts for fixed-line calls to local and international destinations |
| OTE Business flat rate packages | Offers to small businesses the option of a single bill as well as discount-rate packages for local and long distance calls to all networks |
| HELLAS SAT net! BUSINESS | Two-way satellite internet access service and a unique way of providing broadband services with high speeds in areas with lack of fixed infrastructure. |
For more information on OTE's fixed-line products and services, please visit: www.oteshop.gr
OTE Shops and Germanos Stores
OTE’s retail distribution network is an expanded distribution network which comprises of OTEshops, Cosmote & Germanos stores, as well as the network of call centers and the electronic store www.oteshop.gr
Customer Care
OTE’s Customer Care is based on a specialized call centers’ network which operates in four Greek cities with more than 1000 workstations with highly trained personnel handling customer requests from all over the country.
OTE’s specialized customer-service centres also include the following:
| 13888 | Telephone sales and customer service |
| 11888 | Directory enquiries |
| 11889 | International Directory enquiries |
| 14744, 14844, 14944 | Tele-information |
| 1502 | Citizen service center for requesting certificates from public services |
| 112 | European Emergency number |
| 121 | Technical fault reporting |
| 129 | Operator services for national calls |
| 139 | Operator services for international calls |
| 136 | Telegram call in center |
| OTEAlert | Center for resintential and business alerts |
| 13818 | OTEbusiness Customer Service Call Center |
